CharactOS: private, custom AI systems your business owns
CharactOS helps small and medium-sized businesses adopt private, custom AI systems into their operations and actually own them. Start with a voice agent, then connect your CRM, documents, and internal workflows.
What we build
- Voice AI agents: Answer calls, qualify enquiries, support customers, and book appointments.
- CRM intelligence: Turn your customer data into actionable intelligence.
- Document intelligence: Extract, understand, and work with your documents.
- AI customer support: Automate support with human-like AI agents.
- Internal AI tools: Give your teams powerful AI assistants.
- Automation and microservices: Streamline operations with custom automations.
- Custom AI systems: Tailored private AI built around your business needs.
Frequently asked questions
What is CharactOS?
CharactOS builds private, custom AI systems for small and medium-sized businesses. We start with a voice agent, then connect your CRM, documents, and internal workflows into one system your business owns.
What does it mean to own your AI system?
We build the system around your infrastructure, data, and workflows, then hand it over. You can run and extend it yourself, or choose ongoing management from CharactOS. You are not renting access to a provider's platform.
What is a voice AI agent and what can it do?
A voice agent answers calls, qualifies enquiries, supports customers, and books appointments, with tone, language, and handoff rules shaped around the people it serves. It is our usual first system because it gives a business a practical place to start.
Can CharactOS automate our CRM, documents, and internal tools?
Yes. Beyond voice we build CRM intelligence, document intelligence, customer support agents, internal AI tools, automations and microservices, and fully custom AI systems that connect to the tools your team already uses.
How is my business data kept private?
Deployment and data access are planned around your security requirements from the start. That includes isolated environments with infrastructure options in the region you need, such as Canada or the EU, permissions that define who can use the system and its data, and no use of your data for public model training. We work to the data-protection regulations and compliance requirements that apply to your business, including EU and other regional policies.
Which industries does CharactOS work with?
Logistics and transportation, healthcare, financial services, real estate, government and the public sector, and enterprise operations.
Do you work with businesses outside Canada?
Yes. CharactOS works with businesses worldwide. We plan hosting and data handling around the regulations that apply where you operate, including EU and other regional requirements.
How do we get started?
Book a call and tell us where work gets held up. We explore what AI could handle and define the right system to build first.
Contact: team@charactos.com